
Frequently asked Question |
|
Q: Why do I have to pre-book?
A: Pre-booking allows us to schedule our rota to ensure the best possible service, also, by pre-booking you are guaranteeing your space at peak season times.
Q: How and when do I pay?
A: Payment can be made either by cash or card at the commencement of the contracted period.
Q: How do I find your facility?
A: For first time clients, we would originally greet you at one of two pre-arranged meeting points, we identify you via the particulars supplied by yourself, you would then follow us to our compound.
Q: How do I get back to the airport?
A: Once the initial Meet and Greet has taken place and contract formalities completed, we transfer you back to the airport in one of our courtesy vehicles.
Q: How are weeks calculated?
A: A one week stay is 8 days, two weeks 15, and so on. Some customers associate one week with 7 days.
Monday to Sunday is 7 days, Monday to Monday, 8 days.
Q: What happens if I must extend my contracted period?
A: Extensions to contracted parking by clients are acceptable when notified at least 24 hours in advance and are charged as a new parking contract.
Should you have any alternative queries that can not be answered here, please contact us directly on our e-mail: information.
|